Information Requests
We aim to proactively publish data for which there is a demand so that it is freely accessible to all. However, if you need information that requires us to carry out a bespoke new analysis of health and care data held in our national databases, you can request this through our Information Request Service.
Our Information Request Service is dependent upon available resources as priority goes to core business activities funded by the Scottish Government and NHS bodies.
We can only respond to requests if already published information is not suitable, you have clearly set out what information you need and if possible, why you need this. This helps our analysts understand your request and provide the most relevant and useful response. All Information Requests are subject to ISD's statistical governance rules.
Depending upon the amount of work involved a charge may be applied to your Information Requests.
We sometimes receive requests for information on aspects of health and care in Scotland under Freedom of Information legislation. Where we cannot answer these using existing or directly available information we will try to answer them through the Information Request Service. This may include a charge.
For further information please see:
ISD's Information Request Protocol
[258kb]
Information Request Charging policy
[83kb]
To make use of the Information Request Service contact our Customer Support Desk by email nss.csd@nhs.net or call on 0131 275 7777.
