Contacts
NHS Board Contacts
Should you wish to raise a complaint or discuss an ongoing complaint then please click on the following link showing contact details for all NHS Boards
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Scottish Public Services Ombudsman
This site outlines the role and remit of the Ombudsman, which replaces the Health Services Commissioner. www.spso.org.uk
Healthcare Improvement Scotland
Healthcare Improvement Scotland is a health body formed on the 1 April 2011, which has the focus and key responsibility to help NHSScotland and independent healthcare providers deliver high quality, evidence-based, safe, effective and person-centred care; and to scrutinise services to provide public assurance about the quality and safety of that care.
http://www.healthcareimprovementscotland.org/home.aspx
Department of Health
Data on written complaints in the NHS 2007-08, England, published August 2008
http://www.ic.nhs.uk/statistics-and-data-collections/audits-and-performance/complaints
Welsh Assembly Government
Complaints to the NHS in Wales, 2007/08, published October 2008.
http://new.wales.gov.uk/topics/statistics/theme/health/nhs-complaints/?lang=en
If you have any questions, comments or suggestions, or would like further information about Complaints Statistics please contact:
Lee Barnsdale - Principal Information Analyst
Frank Clarke - Information Analyst
Area 143A
Information Services Division
NHS National Services Scotland
Gyle Square
1 South Gyle Crescent
Edinburgh
EH12 9EB
Email: leebarnsdale@nhs.net or f.clarke2@nhs.net
Tel: 0131 275 6055 or 0131 275 6148
