Scottish Health Information Service
Wisdom
Q: When I click on an indicator it doesn’t open?
A: Your pop up blocker may be on. To turn off click on Tools > Pop up blocker > Turn off Pop up blocker. If that does not work you may need to amend your internet security settings.
- Open web browser (Internet Explorer).
- Go to Tools | Internet Options.
- Select the Security tab.
- Click on Internet.
- Click Custom Level button.
- Scroll down to Downloads section.
- Set the option ‘Automatic prompting for file downloads’ to ‘Enable’.
- Click OK.
- Click OK.
Q: I am not able to access the Mental Health Benchmarking Toolkit Indicators.
A: Your pop up blocker may be on. To turn off click on Tools > Pop up blocker > Turn off Pop up blocker. If that does not work you may need to amend your internet security settings.
- Open web browser (Internet Explorer).
- Go to Tools | Internet Options.
- Select the Security tab.
- Click on Internet.
- Click Custom Level button.
- Scroll down to Downloads section.
- Set the option ‘Automatic prompting for file downloads’ to ‘Enable’.
- Click OK.
- Click OK.
The Mental Health Benchmarking Toolkit Indicators are also available as an Excel file on the ISD website.
If you require any further assistance please contact the SHIS helpline on 0131 275 7050 or email isdshis@nhs.net.

