Page last updated: 27-NOV-2009

Performance Management Programme

The aim of the Performance Management Programme is to improve the quality of health care by supporting effective performance management

Programme Summary

The Performance Management Programme (PMP) endeavours to ensure that ISD services are used effectively to support performance management in NHSScotland. The PMP works with the SGHD and NHS Unified Boards to establish an effective programme of information to develop HEAT indicators.

The programme was developed to deliver, maintain and develop a production system for the HEAT dashboard, as well as ensuring that ISD services are used effectively to support performance management by SGHD and NHS Unified Boards.

Contact Details

Contact: Duncan Buchanan, Head of Programme
Tel: +44 (0) 131 275 6114
Email: duncan.buchanan@nhs.net

Steering Group/Programme Board

  • Jill Vickerman, Head of Analytical Services - SGHD
  • Alasdair Brown, Deputy Director of Delivery - SGHD
  • Robert Williams, Statistician - SGHD
  • Graham Mitchell, Head of Programme - ISD Scotland
  • Duncan Buchanan, Programme Principal - ISD Scotland
  • Susan Burney, Director - ISD Scotland
  • Andrew Dodd, Head of IT - National Services Scotland
  • Jo Quinn, Head of Performance and Corporate Reporting - NHS Greater Glasgow
  • Anne Ross, Head of Performance and Quality Improvement - NHS Grampian
  • Rae Taylor, Head of Information and Performance Management - NHS Tayside