Quality Improvement/Clinical Governance Whats New in QI Clinical Audit QI Projects NHS Complaints Statistical Process Control IQI Bulletin QI Links
Quality Improvement/Clinical Governance
The term clinical governance was first introduced to NHSScotland in the 1997 White Paper, Designed to Care. 
It was later defined as 'corporate accountability for clinical performance' (MEL(1998)75). Chief Executives are now responsible for the quality of care provided by their organisations.
Safeguarding high standards of clinical care, and facilitating continuous improvement in the quality of care, are key objectives for NHSScotland. Clinical governance provides a coherent framework through which these goals can be realised. It is clear that the delivery of clinical governance needs to be supported by high quality comparative information about clinical care.
The Quality Improvement programme within ISD Scotland aims to improve the quality of health care by ensuring the effective use of national information resources to support clinical governance, clinical audit, consultant appraisal and revalidation as well as information on NHSScotland complaints to Acute and Primary Care Organisations .
The Quality Improvement programme produces an e-mail bulletin which will keep you up to date with work that ISD is doing to support quality improvement in healthcare in NHS Scotland. If you would like to receive a copy of this, please e-mail Quality Improvement, telling us your name, the organisation you work for and your job title.
Contacts
Should you have any questions, comments or suggestions, or if you would like further information about anything on this area of Scottish Health Statistics please contact:
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Graham Mitchell - Head of Programme |
Margaret MacLeod - Principal Statistician |
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| Jennifer Boyd - Information Analyst email: Jennifer.Boyd@isd.csa.scot.nhs.uk tel: (0131) 275 6571 |
Amy McKeon - Senior Analyst |
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| NHS Complaints | |||
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Dr Rod Muir - Consultant in Public Health Medicine email: Rod.Muir@isd.csa.scot.nhs.uk |
See NHS Complaints for more information |
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| Statistical Process Control | |||
| Rebecca Kaye - Information Analyst email: Rebecca Kaye@isd.csa.scot.nhs.uk tel: (0131) 275 6434 |
Angela Bailey - Web Developer |
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Graham Mitchell
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