Quality Improvement QI Projects Clinical Audit NHS Complaints IQI Bulletin Statistical Process Control Whats New in QI QI Links
Quality Improvement
The term clinical governance was first introduced to NHSScotland in the 1997 White Paper, Designed to Care. 
It was later defined as 'corporate accountability for clinical performance' (MEL(1998)75). Chief Executives are now responsible for the quality of care provided by their organisations.
Safeguarding high standards of clinical care, and facilitating continuous improvement in the quality of care, are key objectives for NHSScotland. Clinical governance provides a coherent framework through which these goals can be realised. It is clear that the delivery of clinical governance needs to be supported by high quality comparative information about clinical care.
The Quality Improvement programme within ISD Scotland aims to improve the quality of health care by ensuring the effective use of national information resources to support clinical governance, clinical audit, consultant appraisal and revalidation as well as information on NHSScotland complaints to Acute and Primary Care Organisations .
The Quality Improvement programme produces an e-mail bulletin which will keep you up to date with work that ISD is doing to support quality improvement in healthcare in NHS Scotland. If you would like to receive a copy of this, please e-mail Quality Improvement, telling us your name, the organisation you work for and your job title.
Quality Improvement Programme resource allocation
Contacts
Should you have any questions, comments or suggestions, or if you would like further information about anything on this area of Scottish Health Statistics please contact:
| General information | |||
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Roger Black - Head of Programme |
Diana Beard - Programme Principal |
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Richard Dobbie - Principal Statistician |
Lee Barnsdale - Principal Statistician |
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| Clinical enquiries | NHS Complaints | ||
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Dr Penny Bridger - Consultant in Public Health Medicine email: pennybridger@nhs.net |
See NHS Complaints for more information |
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| Staistical Process Control | |||
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Sam Oduro - Senior Information Analyst |
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Roger Black
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