About us

Scotland has some of the best health service data in the world combining high quality, consistency, national coverage and the ability to link data to allow patient based analysis and follow up.

Information Services Division (ISD) is a business operating unit of NHS National Services Scotland - formerly known as the Common Services Agency - and has been in existence for over 40 years.

We are an essential support service to NHSScotland and the Scottish Government Health Department; responsive to the needs of NHSScotland as the delivery of health and social care evolves.

Purpose

To deliver effective national and specialist intelligence services to improve the health and wellbeing of people in Scotland.

Mission

Better Information, Better Decisions, Better Health

Vision

To be a valued partner in improving health and wellbeing in Scotland by providing a world class intelligence service.

How to Contact ISD

For general enquiries, Freedom of Information requests or information not published on the ISD website contact the Customer Support Desk and 0131 275 7777 or email nss.csd@nhs.net. For more details see the Information Requests page.

For information on careers at ISD visit our careers page.